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Customer service is great; however, got very frustrated with this cute bootie because I ordered it in my normal (Lane) boot size 7.5, and it was way, way too small.. I have ordered a half size up, but not received them yet, so can't say if they will fit or not. But they are super cute!! I have the tall ones in brown and black in 7.5 and they fit perfectly...I wish they made the shortie in leather, although the suede is nice.
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