The customer service was excellent when I called to obtain more info on the boots. After I ordered the boots, there was a three-month back order delay, yet they still charged my credit card 3 months prior to receipt of the boots. I was unable to reach anyone by phone to request they delay charging me until I received the boots. The boots finally arrived yesterday and they are exquisite! Truly works of art. Very high quality stitching and leather. I have narrow heels and they are a bit loose in the heels, but will probably be fine with the proper socks. Very happy with the boots.
Fit true to size. Needs an insert for walking comfort in my opinion. Beautiful pair of boots and well made.
A+ Took out of cute box, slipped on and perfect fit and SUPER cute!
Lane Boots are bench-made and hand-lasted. We use an exclusive "last" (the foot model our boots are built around) to make sure they are comfortable, they fit great, and they look fabulous. We use an antibacterial, moisture-wicking, padded memory foam insole along with a flexible, leaver covered insole and an impact absorbing heel cushion. The combination of these features contribute to the true-size fit and comfort of Lane Boots. We are confident you will want to wear them all day long.
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