Return Policy

“Need to Make a Return?”

On behalf of Lane (& your feet), allow us to say THANK YOU for purchasing what we guarantee will be your new favorite pair of boots. If for any reason they are not your 'solemates' we're here to help. We gladly accept returns of unworn & unaltered merchandise within 30 days of order receipt.


To provide the best possible customer experience we offer free domestic exchanges & returns . Exclusions apply to international orders & Last Call items.

Please note all returns & exchanges are subject to review.

If you would like to create a return and print a label online - please visit our returns center.

If you have any questions about warranty, exchanges our Customer Service team is standing by. Give us a call (yep, a real human will be answering the phone) or write us a note.

We can be reached at 214-412-1108 or