The shopping experience was amazing. The Dallas Galleria store was re-opening and the place was a full-on party! Great customer service, even with the large crowd. See y'all soon.

Loved the experience and dealing with Lane Boots. Already a repeat customer!!

It's always a great experience!!!!

Very easy as always. I only wish the shipping was faster.

We went to the store at The Galleria. I did not realize it was the Grand Opening. My daughter wanted a pair of boots to wear to a party. She wears a small, and I was not sure which size at Lane would fit her. (I have bought multiple pairs online.) Erin was very helpful in finding a pair in a size that fit. She ended up in a kids' pair, and they were perfect. As a bonus, she got them branded with her initials. Great service, with a side of extra fun!!

Store was very busy, but the staff was super friendly.

I just wish you guys were more meticulous about quality control/ checking the factories handy work before shipping out the boots. Outside of that I love your boots and the different standout colors you provide. I have 26 pairs and love all of them minus 2 or 3 pairs because of the issues in manufacturing.

Easy & fast shipping

Lane is my favorite boot brand. They are actually comfortable and have something for everyone. Do you a favor and get you a pair.

Shopping with Lane is super easy and you can even text back and forth with them in order to find the perfect style and color.

Lots of great options - colors, heel height, calf width, etc. easy to check out, customer service is a little slow to respond but very nice.

Amazing staff to work with

Easy to shop to
Shop in the app.

So easy to shop!

Super fast shipping and careful packaging! That feeling when you see that blue box!!! 🩵

Good products and easy returns

I prefer to buy them at the Galleria Mall store, but it’s been closed. To be honest, I love the feeling of trying them out and leave with them in hand, without having to wait to receive them.

I love my boots

Easy and got my boots fast

Shopping was a breeze. The only issue I had was deciding on the boots I wanted to get, with so many beautiful options, I just wanted them all!

Im obsessed with my boots, many complements great quality and super comfortable 🫶🏻👌🏻🥰✨

Great!!

Ez to purchase online. Actual boot colors are close to the pictures on the website in my opinion.

Delivery was timely

Super fast shipping! Gorgeous boots! I’m a true size 7 with a high instep & wide feet. 7 1/2 fit perfectly! I can get them on & off with no problem!

I just love all the styles

No complaints.

Great customer service - the 8 arrived damaged and I exchanged for the 7.5 as size 8M were sold out. The 7.5 is a bit tight.

Love love love Lane Boots. I won’t buy anything else!