Thank you so much for shopping with Lane. Sorry to hear that this purchase did not work out but we appreciate the opportunity to make it up to you.
Simply enter your order number and email address below to look up your order, create a return, and print a return shipping label
We appreciate total honesty in the notes section about your reason for return and promise that your comments will be used to grow and improve our processes and products. Any notes left will not impact the return process or your eligibility for a refund/exchange.
Lane Boots are bench-made and hand-lasted. We use an exclusive "last" (the foot model our boots are built around) to make sure they are comfortable, they fit great, and they look fabulous. We use an antibacterial, moisture-wicking, padded memory foam insole along with a flexible, leather covered insole and an impact absorbing heel cushion. The combination of these features contribute to the true-size fit and comfort of Lane Boots. We are confident you will want to wear them all day long.
Find the perfect pair of boots for your foot shape and size