I ordered these boots for prom and while they are adorable and incredibly comfortable, I was so disappointed by the condition they arrived in. There was teal paint on the white leather, paint smeared all over the heel, and smudges across the entire boot. They even came with cuts and wrinkled leather like they had already been worn.
I emailed customer service right away asking for a replacement, letting them know I had to wear them the next day for prom but could return them afterward. I never received any response. For the price I paid, I expected far better quality and basic customer service. Honestly, I’ve found better quality boots in Tombstone for half the price. Super cute, but not worth the hassle or the money.