awful, watch here. https://www.tiktok.com/t/ZP8MSDKRH/I love Megan, and had high hopes for these boots. My first and only experience with lane will be my last. Waited 8+ weeks for my Megan Moroney smokeshow boots. The website did and still does currently say 3 weeks as they’re custom made. Now I understand a delay, but it needs to be communicated. It was not. We had to reach out 3 times, twice was a generic email response ending with “they’re worth the wait” hint: they aren’t. It was until the 3rd email, also a left a voicemail right before and never got a call back; and mentioning FTC rules in regards to shipping that I got even a sliver bit of more information but still no update on when they might be shipped. Finally they come. So excited. Pull them out of the box and can already see imperfections. Stitch seams pulled up, they had blue paint on the leather, parts of them looks like the leather was scuffed, cuts in the wood sole, the blue bottom got all over my dining table, zipper handle seam was frayed and the handle was unevenly cut, so on and so forth. Both boots. Watch the video for yourself, two photos only because I needed a video to show all the poor details. Highly disappointed.